Thursday, 10 August 2017

Teamcenter Login Issue : ITK_internal_error : Unclassified error/exception:See system log file for possible explanation.

Today, I was trying to execute the batch program to fetch the item .Program was working previously  but it got failed with following exception
 ITK_internal_error:Unclassified error/exception:See system log file for possible explanation.

Then I tried to login using Teamcenter and faced the same error 



So, I checked the syslog file some of the statement was 

Teamcenter Engineering could not connect to the DBMS specified in the
TC_DB_CONNECT environment variable.
This could be because the DBMS is not online or the server
is not accessible from your node.

and 


ITK_init_module_prelogin failed - Teamcenter.CoreModelGeneral.tc at D:\workdir\tc10132x_win64\src\core\tc\infomanager_itk.cxx(1980)

So I tried to login DB using command prompt 
>sqlplus

and provided the user as infodba and it has shown that password has expired so I changed it to same password and it worked.

Note : Before starting Teamcenter close all the TAO window and run genregxml.bat available at location TC_ROOT/portal/registry





3 comments:

  1. CAN YOU EXPLAIN THIS-
    What is done here exactly?

    ITK_init_module_prelogin failed - Teamcenter.CoreModelGeneral.tc at D:\workdir\tc10132x_win64\src\core\tc\infomanager_itk.cxx(1980)

    So I tried to login DB using command prompt
    >sqlplus

    ReplyDelete
  2. Here you need to change oracle password that's it.

    ReplyDelete
  3. How to upgrade teamcenter 8.3 to teamcenter 9.1 what are important steps before or after upgradation

    ReplyDelete